Política de reembolso

Returns & Exchanges

Our goal at DanP Bricks is to ensure you are fully satisfied with both your purchase and your overall shopping experience. Depending on the reason for your return and the condition of the item, different options may be available.

  • All returns and exchanges must be requested within 14 days of receiving your order.

  • Customers are responsible for the postage costs associated with returns or exchanges.

  • All returns must have a valid reason, such as a defect.

  • We do not offer refunds. Items purchased from DanP Bricks can only be returned in exchange for store credit. Items must be unused.

  • Store credit issued for a return will cover the purchase price of the item only and will not include the original shipping costs.

Before sending any item back, please email danplego@gmail.com to receive return authorization.

Returns We Cannot Accept

DanP Bricks will NOT accept returns or exchanges if:

  • The item has any noticeable odor, including smoke, perfume, or cologne.

  • The item has any visible stains.

  • The item has been altered, modified, or otherwise changed.

  • The original tags have been removed or damaged.

 

Returns and Exchanges

 

Customers are responsible for postage costs on returns and exchanges.

If you request an exchange, we will waive the standard shipping fee for your replacement order.

If your item is defective, DanP Bricks will provide a prepaid return label and waive the return shipping fee for the replacement item.

For international orders, customers are responsible for all shipping costs and applicable customs or duty charges.

If you received an incorrect item or your item arrived defective/damaged, you will not be charged any additional shipping fees.

We do not offer a second exchange on items that have already been exchanged.

Sale and clearance items cannot be returned or exchanged.

Any returned order with a retail value of $200 or more will be subject to a 20% restocking fee.

International Customers

International customers must return their package using standard international mail only. Please include the receipt showing the amount paid for return shipping.

Once we receive your returned package, we will process the applicable refund or store credit and ship your replacement item if applicable. You will then receive an email with your new tracking number.

Items Purchased Elsewhere

We cannot accept returns for DanP Bricks products that were not purchased directly through our website.

If you purchased one of our products through another retailer or marketplace, please contact the retailer where the purchase was originally made to arrange a return.